Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and company name when you request a quote or contact us. We may also collect information automatically when you visit our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, provide cleaning services, send you service updates and promotional communications (with your consent), and improve our website and services.

3. SMS / Text Messaging Opt-In

By providing your phone number and opting in, you consent to receive SMS text messages from RBM Maintenance regarding service updates, appointment reminders, and promotional offers. Message frequency varies.

• Opt-Out: To stop receiving SMS messages at any time, reply STOP to any message. You may also contact us at info@rbmcares.com to be removed from our messaging list.
• Help: Reply HELP for assistance or contact us at (877) 902-5326.
• Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
• No Sharing of SMS Opt-In Data: We will not share, sell, or transfer your SMS opt-in information or phone number to any third party for their own marketing purposes. This data is used solely by RBM Maintenance for the purposes described above.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. SMS opt-in data and consent will never be shared with third parties.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where visitors come from. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

7. Your Rights

You have the right to:

• Access, update, or correct your personal information by contacting us directly.
• Request deletion of your personal data we hold (subject to legal retention requirements).
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or replying STOP to any SMS.
• Request information about how your data is used and shared.

To exercise any of these rights, contact us at info@rbmcares.com.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@rbmcares.com or call (877) 902-5326.